Privacy Policy
Mindful Life Psychology ("we," "our," or "us") is committed to protecting your privacy and managing your personal information in a safe, respectful, and transparent manner. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website.
By using this website, you consent to the data practices described in this policy.
1. Information We Collect
When you interact with our website—such as submitting an inquiry or appointment request via our online contact forms—we may collect personal information that you voluntarily provide to us, including:
Full Name
Email Address
Phone Number
Message Content (any details you choose to share in your inquiry)
2. How We Use Your Information
We collect your personal information primarily to communicate with you and provide healthcare services. Specifically, we use this information to:
Respond to your inquiries and appointment requests.
Provide you with administrative information regarding your appointments or care.
Operate, maintain, and improve our website experience.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Cookies & Analytics
Our website uses "cookies" to enhance your browsing experience. A cookie is a small text file placed on your device by a web server.
Why we use cookies: Cookies help us analyze website traffic, remember your site preferences, and optimize overall site performance.
Managing cookies: Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of certain website features.
4. Disclosure of Personal Information
We keep your information strictly confidential. We will only disclose your personal information under the following limited circumstances:
Service Providers: To trusted third-party service providers who assist us in operating our website or practice management systems, bound by strict confidentiality obligations.
Legal Requirements: Where required or authorized by law, such as to comply with a legal obligation, court order, or regulatory requirement.
Safety Concerns: If we reasonably believe disclosure is necessary to prevent a threat to life, health, or safety.
5. Data Security & Storage
We take reasonable technical and administrative precautions to protect your personal information from loss, misuse, unauthorized access, or disclosure. Online form submissions are transmitted securely, and stored data is restricted to authorized personnel only.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.
6. Access to and Correction of Your Information
You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate or out of date. To make a request, please contact us using the details below.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our operational practices. Any changes will be posted on this page with an updated "Last Updated" date.
8. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your personal information is handled, please contact us at:
Mindful Life Psychology
Email: admin@mindfullifepsychology.com.au
Phone: 08 6323 1036